NorthStar Picks Up Another Prestigious Award

We are proud to have been officially recognised as a ‘Top Rated Firm’ by VouchedFor. This designation is given to the very best financial planning firms that can demonstrate a continued commitment to exceptional customer service and those that achieve the very highest ratings from their clients.

This award means a lot to us and is recognition of the work our team continue to put in to provide the very best service to all our clients. It sits along alongside the ‘2022 UK Top Rated Financial Adviser’ awarded to our Financial Planner, James Thompson. James has now been recognised with this award four years in a row. These awards were showcased in a special supplement distributed in The Times newspaper, highlighting the very best financial planners and financial planning firms across the UK.

We would like to publicly thank all of our clients who have taken the time to leave their reviews, feedback and comments on VouchedFor.

As a firm, we now have over 140 verified reviews with an average rating of 4.8 out of 5. This is a tremendous achievement and one that puts us among the highest rated financial planning firms in the UK. VouchedFor reviews are based on client scores for three key criteria; ‘quality of advice’, ‘quality of service’ and ‘value for money’. Inclusion in this year’s guide was based on reviews since January 2021 with those advisers and firms scoring over 4.5 chosen for inclusion.

Here are some of our recent VouchedFor reviews:

“Completely satisfied with advice and service.”
⭐⭐⭐⭐⭐

“Solid advice that works for me to help me recover from a poor pension value and plan for retirement.”
⭐⭐⭐⭐⭐

“Well prepared, thorough and knowledgeable.”
⭐⭐⭐⭐⭐

“[What could they have done better?] Nothing as they offer a first-class service.”
⭐⭐⭐⭐⭐

“Both the service and the returns on our investments have been excellent.”
⭐⭐⭐⭐⭐

We continue to be strong advocates of independent review sites. As well as helping people find the best qualified and top rated advisers and financial planning firms, reviews and ratings play an important part in helping us refined and improve our services. As well as reviews and ratings, an important benefit of our partnership with VouchedFor is to reflect our fee transparency and provide a succinct summary of our services and accreditations. We also have to fulfil VouchedFor’s extensive ongoing certification and verification processes which provide a further level of trust for our clients. These include:

• Checking advisers are FCA registered
• Verifying qualifications and professional accreditations
• Certifying independence status
• Verifying location and contact details
• Ensuring client reviews are genuine

To read all of our reviews on VouchedFor, please check out our VouchedFor profile. If you are a NorthStar client and haven’t left a review in the past 12 months, you can do so on the VouchedFor website.