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Client Satisfaction Ratings

We regularly survey all of our clients to find out what they really think of the services we provide

At NorthStar, we ask our clients to rate our service in ten key areas. This information is aggregated annually to provide an ongoing client satisfaction assessment.

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Overall Satisfaction
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Value for Money
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Documentation & Literature
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Technical Knowledge
0%
Professionalism
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Customer Service
0%
Technology & IT
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Communication
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Effectiveness
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Likely to Recommend
Client satisfaction ratings cover the past 3 years to 01.01.24.



 

Please also see our client feedback and testimonials.

We all lead busy lives

Do you make the time to manage your finances and make the most of your money? We’re here to help. We structure regular financial reviews to ensure you always make time to really understand your money and make great financial decisions.

Awards, Accreditations & Trade Associations

NorthStar is proud to be a member of the leading financial planning trade associations. Through a continued commitment to adhere to the highest professional standards and deliver exceptional service, NorthStar has received a number of awards and professional accreditations.

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Ecologi w new
Chartered W
FSB w
VouchedFor W
Google Review w
Top Rated W
Trustpilot w
Unbiased W
CISI w
Ecologi w new